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Pointe Estero September 2009 Newsletter

Greetings from Fort Myers Beach. I hope this update finds you well.

Condominium Association Happenings

We are in the process of completing the condominium budget for 2010.  Current activities include looking at each income and expense category to ensure that we are putting forward a streamlined budget, without a noticeable decrease in services or value.   All current vendors have been made aware that any price increases, unless justifiable, would not be accepted.  Other vendors have been evaluated to see if there were opportunities to receive comparable or additional services at a better price.  

The Association Board will meet on October 15, 2009 to consider this budget. 

Recently, there have been several changes made to Florida Pool Regulation 64E-9.  One new requirement is that we provide the State with a report from a licensed engineer stating that we have adequate lighting to ensure a safe atmosphere at night. We are currently in the process of having this study done.  The resort is in compliance with all other changes to this rule.

Resort Happenings

The Lee County Visitors Bureau recently hosted the E-Awards breakfast to honor hospitality industry employees who go above and beyond in the service they provide to visitors to our area.    Employees are nominated by guests who share their experiences with our Tourism Bureau about why certain employees should be recognized for their actions.  This year Pointe Estero was well represented by our star employees Jamie Gregor, Ibrahim Maaliki and Jennifer Walla. 

In July and August we continued to see the trend of similar occupancy levels to last year, but at discounted rates.  Now that the busy summer period is over, we are taking the opportunity to freshen up each suite.  Each unit is taken out of service for an adequate period, which allows the Housekeeping and Maintenance staff to do additional tasks to keep the rooms at the level that our owners and guests have come to expect.

Comment Cards

Our comment cards continue to show we are exceeding our guest’s expectations.   Our combined score for July was 95.65 and August was 96.43.  Some sample comments: 

  • “How can you improve perfection!” 

  • “The condo was very beautiful and well maintained.  Next time we return to Fort Myers Beach, we will definitely be staying at Pointe Estero! We were truly very pleased with the accommodations.” 

  • “I recommend all my family to spend some days with your place because my past experience with you, it is Excellent” 

  • Love Pointe Estero!!! The front office staff is the best!! 

The Resort at Marina Village in Cape Coral is getting close to opening their doors.  SunStream has been contracted by the developer to manage this property. You can view this exciting new venture at www.MarinaVillageResort.com.

As always, you can reach me at BrianS@Sunstream.com or 239-765-1155 x7005.

Sincerely,

Brian Schomacker
General Manager

   

SunStream Corporate Headquarters  ·  6231 Estero Boulevard  ·  Fort Myers Beach, Florida 33931  ·  Phone: 239-765-4111  ·  Fax: 239-765-5755
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