SunStream Hotels & Resorts
Home
 

SunStream Owner Login

   
 
 

May 2009

Dear GullWing Owner,

Greetings from Fort Myers Beach. 

Although season is winding down, our most recent forecasts show a busy summer ahead.  We have two  projects for the condo association that we hope to complete within the next couple of months, while at the same completing our current refurbishment project and planning for the next one. 

The association’s addendum to our Hurricane Charley claim is  moving along.  In addition to the document inspection that was completed back in February, we have also completed an examination under oath (EUO) with the legal counsel that is representing the insurance company in the claim.  The insurance company has sent a group of engineers out to examine every window in the building.  That inspection took three full days to complete last month.  They are now requesting additional dates for  specialists to look at the windows.  This second set of inspections is scheduled to be completed the week of May 18th.    

The association is on schedule for the changeover from Comcast television service to Direct TV.  Over the next couple of months, our maintenance staff will be responsible for running some new wiring from the mechanical room that is going to house the equipment on the third floor up to roof where the satellite dishes will be mounted. 

Another change is the addition of a garbage compactor.  The compactor will allow us to reduce our current pickups from three times per week to only once per week which will save us a considerable amount in our monthly trash collection charges.  Overall the reduced waste removal expense will pay for the purchase of the compactor and new dumpsters in a 20 month period.  In addition to the financial savings, the resort will only have dumpsters sitting in the parking lot one day each week instead of three which will help with the overall appearance of the property.  

April was a good month for the resort operations.  Occupancy was down slightly compared to the prior year, but due to an extended season, our average daily rate (ADR) was up by almost $28.00.  Altogether this allowed total revenue for the month to exceed last year by about 4%. 

Our booking pace has really picked up for the summer months.  We have even seen an increase in group requests.  While the reservation pace has picked up, we are still finding it very hard to capture reservations at the same average rate as in prior years.  Overall the summer months are currently showing a 24% drop in ADR.  We are hoping to increase our current ADR by raising the rates over some of the higher demand periods.  Overall, total room nights rented is pacing fairly even with last year. 

In the last newsletter I mentioned the new email marketing program SunStream was beginning to use to market the properties more to our repeat guests.  Part of this program includes monthly newsletters that feature a contest or current promotions, and the introduction of any new items like the recently added webcams. We  would like to include owners on the email list so you can see the efforts of our marketing team first hand.  I have already provided the marketing department with several of your email addresses.  If you do not start to receive the newsletters on a monthly basis and wish to do so, please contact me and provide me with your current email address.

The initial part of our refurbishment plan is progressing nicely.  Our first major delivery of appliances has been received and installed.  So far 12 units have received the new microwaves and refrigerators.  Installations will continue on a weekly basis until all units are completed.  We are still in the process of collecting estimates on the carpet replacement and obtaining samples of the new carpeting as well.  We hope to have all estimates and samples collected by the end of the month to review with the committee in June. 

Although our season has wound down, we still have plenty of projects  to keep us busy over the next couple of months.  I think the current refurbishment project that is under way and the one scheduled for this fall will certainly help improve the overall appearance of the units, while the other condo association projects will help reduce our overall costs.  As always, if I can help with anything, please feel free to contact me directly by email at CurtB@SunStream.com, or by phone at (239) 765-4300.

Sincerely, 

Curt Brenner
General Manager

   

SunStream Corporate Headquarters  ·  6231 Estero Boulevard  ·  Fort Myers Beach, Florida 33931  ·  Phone: 239-765-4111  ·  Fax: 239-765-5755
© 2009 SunStream Hospitality  ·  Realty  ·  Development  ·  Fort Myers Beach & Naples, Florida. All rights reserved.